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I have purchased items from Bill several times.
His prices are always the best. He responds immediately. Ordered afternoon of December 22 and he put in mail the same afternoon and received on the 26. Super fast for holiday. Also, he always answers the phone on the first ring and responds to email within minutes. No better service anywhere. In future I will buy all model items that I need that he carries or can get.

Jim Kendig
James Kendig Jan 8, 2018
What a pleasure to do business with the owner and only employee. Bill took the time to call me on the phone and update the status of a back order. All items were shipped on time and the savings were fabulous. This will be my main go to for all my railroading needs from now on.
Thanks Bill
Alden C.
Alden Cohen Jun 13, 2017
I have used bills trains and track twice the service was great and the shipping was fast I live N.Y. received my order in a couple of days thanks Bill.
ric mccormick Jun 12, 2017
I have used Bill's Trains and Track twice. Great service and great communication on order status. I will use Bill's Trains and Track in the future.
Jeff Hergert Jan 13, 2016
Bill has been very helpful ensuring I order the correct items and packing my orders to minimize shipping costs. He has caught inconsistencies in my order and called me to verify what I wanted instead of shipping the wrong item saving me time and money. If you call or email you talk to Bill. It seems he makes every effort to have the items you want delivered as soon as possible.
Roger Raduenz Aug 6, 2015
Bill's Trains,
I wish to thank you for your prompt response and help with my initial order I placed with you. Upon receiving the order, one section of Atlas 1/2 curved 'N' track was missing the outer rail. I emailed you and a couple of days later, a new piece of track arrived in the mail from Atlas.

Thank You for your service. Larry M.
Larry J Middleton Jul 6, 2015
Finding Bill's Trains and Track turned out to be the best find so far on the web.... Great service and pricing. Was able to do a Store Front pickup and that saved me money also. As long as Bill can get it for me I have no intention of buying from anyone else. Bill is a wealth of knowledge and is a total no pressure sales person.... get what you want and need and none of the fluff.... Thanks Bill
Patrick Cordray Feb 4, 2015
I would like to thank Bill for his patience he had recently with my order, there was a mix up on my side but we worked through it and I received my order in Melbourne Australia in good time thanks again Bill
scott knight Jan 30, 2015
Dear Bills Trains and Track,

     This email is not a complaint, but full of praise!  I could not have been happier with how quick and sufficient service has been.  You were the last store I had bought items from this season and your items arrived FIRST.  It was well packaged and cared for.  You have made this train lover very happy and I will recommend your site and store to all my colleagues and friends.  Thank you again!
Michael Melton Jan 7, 2015
Searching for a track/DCC supplier I found Bill and am I glad I did. I ordered 10 switches that were the best price I could find and they were on my doorstep in 2 days! I then sent an e-mail asking if he could special order an item I was looking for and within 24 hours he responded that he could and even quoted me a great price within the next 24 hours!! It is such a great feeling to do business with a person that puts customer satisfaction first!!!
Scott Pregont Oct 21, 2014

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